KEGANASAN DI TEMPAT KERJA
VIOLENCE AT WORK
Bahasa Malaysia / English
* Preface
* Preface to the second edition
* Acknowledgements
* PART I: UNDERSTANDING VIOLENCE AT WORK
Chapter 1. Introduction: A catalyst for action
Chapter 2. Patterns and trends Chapter
3. Explanations
* PART II: RESPONDING TO VIOLENCE AT WORK
Chapter 4. Legislative and regulatory interventions
Chapter 5. Guidelines and best practice
Chapter 6. International action
* PART III: FUTURE GUIDANCE
Chapter 7. Beyond violence: Lessons for future action
* References
* Tables
* Figures
PAGES: 263